We spoke with several experienced truck drivers to get their insights on what they value most in carrier companies. Their feedback highlights the key factors that make a carrier stand out and create a positive working environment for drivers. Here is what they told us:
1. Respect and Acknowledgment
For many drivers, respect tops the list of what they seek in a carrier. Being acknowledged for the hard work they do is crucial. One driver recalls working for a company where a business manager, fresh out of college and clueless about trucking, presumed to know better than the drivers. Respecting drivers' expertise and treating them as professionals makes a significant difference.
2. Knowledgeable and Responsive Staff
When drivers do call in, it's often because of critical issues. A knowledgeable staff that can provide immediate and effective assistance is essential. One driver shared that at his current company, anyone who picks up the phone is either a former driver or someone who's been with the company since its inception in 1992. This ensures that drivers get the support they need quickly and efficiently.
3. Well-Maintained Equipment
Equipment doesn't have to be brand new, but it must be well-maintained. A truck that's reliable and well-cared for can make all the difference. One driver mentioned that their company has a policy of pulling trucks off the road every 15,000 miles for a thorough check-up by two mechanics. This proactive maintenance approach prevents issues and keeps the trucks running smoothly.
4. A Strong Freight Base
Drivers need to keep moving to earn a living, so a carrier with a solid customer base and plenty of freight is vital. Sitting around waiting for the next load is not an option. Drivers get paid by the mile, and consistent work ensures they can maximize their earnings.
5. Consistent Communication and Procedures
Clear and consistent communication is crucial. Miscommunications can lead to mistakes, and it's often the driver who gets blamed. Drivers appreciate companies that have straightforward procedures and communicate effectively. This helps prevent misunderstandings and creates a more supportive work environment.
6. Consistent Home Time
Balancing work and personal life is a significant challenge for truck drivers. Consistent home time is essential to maintain relationships and personal well-being. Drivers want to know that when they need to be home, their company will make it happen without excuses or delays.
7. Company Size and Culture
The size of the company can impact a driver's experience. Some drivers prefer smaller companies where they are known by name rather than just a driver ID number. However, others appreciate a larger company for the buffer it provides from the quirks of individual owners. Finding the right fit in terms of company culture is essential for a satisfying work experience.
8. Competitive Pay
Compensation is a significant factor. Driving a truck is a demanding job, and drivers expect to be adequately compensated. Whether it's pay per mile, per load, or a percentage of load profit, the pay needs to reflect the hard work and lifestyle sacrifices that come with the job.
9. Preferred Routes
While pay is important, the routes drivers are asked to run also matter. Many drivers prefer regions where they like to drive. For some, it's the Southwest or Southeast US, while others might prefer different areas. Ensuring that drivers can work in regions they are comfortable with can lead to greater job satisfaction.
Conclusion
Understanding what drivers look for in a carrier can help companies attract and retain the best talent. From respect and well-maintained equipment to consistent home time and competitive pay, addressing these key areas can make a carrier stand out as an employer of choice for CDL-A drivers. By listening to drivers' needs and creating a supportive work environment, carriers can build strong, lasting relationships with their drivers, leading to mutual success.
At Laufer LLC, we understand these needs and strive to meet them. We pride ourselves on connecting drivers with carriers that align with their expectations and values. Our extensive network and efficient matching process ensure that both drivers and carriers find the perfect fit. Whether you're a driver looking for a better opportunity or a carrier seeking reliable drivers, Laufer LLC is here to support your journey.
Contact us to learn about how we can help you succeed in the trucking industry.
Laufer LLC
Recruitment Company 11204 Woodstock Dr. Orland Park, IL 60467 vic@lauferllc.com
708-252-7710
708-575-3069
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